Privacy Policy

01 Information We Collect

When you browse our site, place an order, or contact us, we may collect:

• Contact details — name, phone number, email address, and delivery address
• Order information — items purchased, order value, and order history
• Payment information — processed securely by our payment gateway partner; we do not store your card, UPI, or net-banking details on our servers
• Technical information — IP address, browser type, and device information, collected automatically for site functioning and security
• Communications — messages you send us via WhatsApp, email, Instagram, or our contact form

02 How We Use Your Information

We use your information to:

• Process, pack, and deliver your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your questions, complaints, or refund requests
• Improve our website, products, and customer experience
• Send offers or promotions, only if you've opted in — you can unsubscribe anytime
• Comply with legal, tax, and regulatory requirements

03 Sharing of Information

We do not sell or rent your personal information to anyone. We only share necessary details with:

• Delivery partners (courier/logistics providers), to get your order to your doorstep
• Payment gateway providers, to process your payment securely
• Government or legal authorities, only if required by law

04 Cookies

Our website uses cookies to remember your cart, improve site performance, and understand how visitors use our site (including for ads run via Meta/Facebook and Google). You can disable cookies in your browser settings, though some site features may not work as intended if you do.

05 Data Security

We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we encourage you to also protect your own account and payment credentials.

06 Your Rights

You can, at any time:

• Ask us what personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data, subject to legal/record-keeping requirements
• Opt out of marketing messages

To exercise any of these, just reach out to us using the details below.

07 Children's Privacy

Our website and products are intended for use by adults. We do not knowingly collect personal information from children.

08 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a new "last updated" date.